- Additional Information
Canon CarePAK PRO offers protection from accidental damage such as drops, spills, power surges, and more including normal wear and tear, beyond the standard warranty period. With a CarePAK PRO, a damaged product will be repaired to good working condition or replaced with an equivalent product.
CarePAK PRO plans must be purchased within 90 days of hardware purchase.
Protection Plan is active immediately after purchase. You will receive an email from Canon within two weeks of purchase with your Protection Plan information.
Protection from Accidental Damage
Protection from kids, pets, and life including accidental damage such as drops, spills, power surges and other unforeseen events.
Coverage from Normal Wear and Tear
No more worries! Receive additional hardware coverage from normal wear and tear on all mechanical and electrical issues.
Service & Support Directly from Canon
With hassle free service and support direct from Canon, you will never deal with a 3rd party. Feel confident your product will be serviced by Canon factory trained technicians using only Genuine Canon parts.
CarePAK PLUS is transferable. Purchase a product as a gift for someone else or sell it during the covered period and transfer the benefits to someone else.
Complimentary Customer Support
Agent-assisted customer support, for all CarePAK eligible products, from our dedicated team of experts via an exclusive member hotline.
Always Genuine Canon Products
If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always!
No additional cost for priority service with fast, reliable repairs and minimized downtime. Most claims are serviced and shipped within five business days. Subject to availability of parts or replacement product.
Free Two-Way Shipping
Free shipping to and from Canon for all service and repairs. Simply call for a pre-paid shipping label for your product.
No Deductible for any repair or replacement, ever.
CarePAK is valid for sale exclusively within the USA, limited to the 50 states and District of Columbia. All registered users must reside within the 50 States or District of Columbia. Any damage that occurs outside of the USA is fully covered but the damaged product must be returned to a Canon USA factory service location.